Valk Bike

What could be more fun than discovering a country by bike? Van der Valk likes to make it easy for you, which is why we came up with a cycling app that links your hotel stay to a tailor-made, beautiful cycling route in the immediate vicinity of your hotel.

With this bicycle app we guide you along many interesting sights around the participating hotels, after which you safely return 'home' to your hotel room. This app offers that little bit extra. The sights have been selected by the 'insiders' in the hotels themselves and with the special videos you will learn everything about them.

Do you have to pay for the app?

No, the app is free to download and use. You will also be able to use the app for free in the future.

Where can you download the app?

The app is available for both iOS and Android phones. The app can therefore be downloaded in the App Store and in the Google Play store.

Can you use the app without 4G?

It is possible to cycle the route without using 4G, but you will not see the information/pictures about the hotspots/highlights (the pop-up will appear, but you cannot click on it). Also, as soon as you cycle the wrong way, you will not see a route that leads you back to the route.

Will there be more cycling routes?

Yes, over time there will be many more routes in the app for each hotel! The app has only just gone live, so that's why we started with this number. So keep an eye on the app!

What user data do we collect?

The information we have from you is the information you entered yourself when registering (email address, password, first and last name, gender, age, bicycle expertise and bicycle type). In addition, we collect information about how you use our app. Such as which functions you use, which routes you cycle/approach, how much and how often you cycle and have cycled and information about the device you use. We will never share privacy-sensitive information with third parties.

How do we use this data?

To communicate with you and to promote the safety, integrity and security of the app. But also to improve our product and to measure and analyze the effectiveness of the app.

Can other users see the photos I've taken?

No, at the moment you can only view the photos yourself. in the future there will probably be a social platform, which will allow you to share photos with your network, but at the moment no one else can see your photos.

Where can users submit their feedback/cycling experience?

Users can leave their feedback at the reception, they will ensure that it reaches the app makers. In time, there will be a function in the app where users can submit their own feedback.