You can go to the reception for all your business services. At the reception you can have your documents copied and/or printed for a fee. You can email your document to email@example.com.
It is not allowed to receive guests in your room. The reserved number of guests is the maximum number of people that can be present in a room.
Van der Valk Hotel ARA accepts the following payment options:
Credit cards: American Express, Diners Club, VISA and Mastercard
Van der Valk Gift Card
Cash (we do not accept €200 and €500 banknotes)
For the opening hours and locations of the nearest banks, please contact the reception. The nearest ATM can be found at Oudeland 94-36 (3335 VJ).
You can temporarily store your luggage at the reception for free. Van der Valk Hotel ARA is not liable for loss or damage.
At our reception you can buy gift vouchers from € 5.00 to € 250.00. These can be exchanged in all Van der Valk hotels and restaurants.
SOFT DRINKS MACHINE
On the 1st and 2nd floor, opposite the elevator, there is a soda and candy machine that you can use for a fee.
LOST AND FOUND
You can request your lost/forgotten belongings from Van der Valk Hotel ARA up to three months after your departure. We can ship your belongings for a fee. The hotel is not responsible for any damage.
Dogs are allowed in Van der Valk Hotel ARA, a surcharge of € 20.00 per dog per stay applies.
You can read various newspapers in the hotel bar.
You can post your letters at the reception. We can also frank your mail (internationally) for a fee.
Van der Valk Hotel ARA is a completely non-smoking hotel. Smoking is not allowed in the rooms and public areas. There is a heated smoking area outside on the terrace in winter. If we find that you have smoked, we will charge € 200.00 in connection with the extra cleaning costs.
IRON & IRONING BOARD
An iron and ironing board can be borrowed from reception.
You can order your taxi at the reception at any time. Expect a waiting time of approximately 15 minutes.
We kindly ask you to check out by 11:00 am on weekdays and by 12:00 pm on weekends. For the possibilities and prices for a late check-out, please contact the reception.
The shops in the center of Zwijndrecht/Dordrecht are open from Monday to Friday until 6 pm, on Saturday until 5 pm and on Thursday evening until 9 pm.
The supermarkets are open on Sunday from 12:00.
Many shops in the center of Dordrecht are open on Sundays between 12:00 and 17:00.